Welcome to Union South Bay

Teddy Lenoir Jr.

Stars: 5

Thank you Victor for your great maintenance and customer service. Also thanks to the whole Union South Bay maintenance crew, Anthony and Fernando!

Jun 26, 2025

Tuyen

Stars: 5

I have a problem with the sink in the bathroom. Fernando is very helpful

Jun 24, 2025

Andrew Lee

Stars: 5

Fernando and Victor were extremely professional, prepared, and polite. My refrigerator broke down and the ceiling lights were flickering. They replaced it and also did a brief inspection of the central air to make sure all was kosher as the summer heat approaches. This consideration to service is not rewarded enough. To work beyond the scope out of decency is applauded.

Jun 18, 2025

migsal andrugtsang

Stars: 5

Victor was incredibly helpful! He troubleshot the issue efficiently and handled everything with professionalism and kindness.

Jun 10, 2025

Shane Adriano

Stars: 5

The staff here are very attentive and took care of all my needs. Building and facilities are impeccable and always in good working order for guests and residents. Highly recommend!!

Jun 10, 2025

Arquimides Medina

Stars: 5

Fernando did a excellent and quick job replacing the shower curtain rod, thanks

Jun 08, 2025

Eric Frimpong

Stars: 5

May 25, 2025

Abraham Lopez

Stars: 5

We lived here for 3 years and truly enjoyed the entire time! It’s a beautiful property and the leasing office is great at communicating with the community on events that are occurring. The maintenance team responds very quickly to service requests and are very friendly. The grounds are kept up very well daily. We only moved out due to a job promotion and would have loved to have been able to stay longer!

May 18, 2025

b hezy

Stars: 4

May 11, 2025

Joe Billings

Stars: 5

I hope this letter finds you well. I am writing to share my experience regarding my recent move into the union south bay Apartments, which I believe is important for the union to be aware of. Moving into my new apartment has been a significant event for me, and I want to express both my gratitude and some concerns I encountered during the process. Upon my arrival, I was pleased to find that the apartment was clean and well-maintained, which made the transition much smoother. The staff at the union south bay Apartments were welcoming and accommodating, providing assistance when needed and ensuring that I had all the necessary information regarding my new home. However, I did encounter a few challenges that I believe should be addressed. [ people driving fast as they enter the parking structure] These issues, while not insurmountable, did impact my overall satisfaction during the moving process. I appreciate the efforts made by the management and staff at union south bay Apartments, and I believe that with some improvements in communication and responsiveness, future residents can have an even better experience. Thank you for taking the time to read my letter. I hope my feedback can contribute to enhancing the living experience at the union south bay Apartments for all residents. Sincerely, Joe Billings 310

Apr 29, 2025

Sharia Mason

Stars: 5

Prompt response and my issues was resolved quickly!

Apr 28, 2025

Mikhail Kakatunov

Stars: 5

Apr 19, 2025

Robert Stewart

Stars: 5

As a tenant at the Union South Bay luxury apartments for the past 5 years, I can say with the utmost confidence that the "Sensational Six" staff - Marleni (Property Manager), Leslie (Assistant Property Manager), Michelle (Leasing Specialist), Victor (Maintenance Specialist), Fernando (Maintenance Specialist), and Anthony (Maintenance Supervisor) - have consistently gone above and beyond to make my living experience comfortable and enjoyable. The professionalism and attentiveness of this team is truly remarkable. Whenever I've had any issues or concerns, they have responded quickly and efficiently to resolve them. I often have to travel for work for extended periods of 9 months at a time, and I can always count on the Sensational Six to carefully watch over my unit and ensure everything is in perfect working order - from the smoke detectors to the air filters. It gives me great peace of mind knowing my home is in such capable hands while I'm away serving our country. The Union South Bay complex itself is a true oasis of luxury. The amenities are simply sensational - from the Olympic-sized pool with relaxing poolside hammocks, to the large jacuzzi spa, the modern two-story gym, and the expansive rooftop with its breathtaking views of DTLA, the Hollywood Sign, and the Palos Verdes hills. The pet-friendly features, like the dog washing station, are also a wonderful touch. And the apartment units are designed with the utmost care and attention to detail, featuring modern appliances, hardwood floors, ceiling fans, and central air conditioning. It's the epitome of comfort and sophistication. Thanks to the Sensational Six staff, I have been able to truly enjoy and appreciate all that the Union South Bay has to offer. Their unwavering professionalism and dedication to ensuring my satisfaction as a tenant have made this complex feel like a true home. I will undoubtedly continue to reside here until it's time for me to purchase a home of my own. The Union South Bay and its remarkable "Sensational Six" staff have my highest possible recommendation.

Apr 02, 2025

Robert Stewart

Stars: 5

As a tenant at the Union South Bay luxury apartments for the past 5 years, I can say with the utmost confidence that the "Sensational Six" staff - Marleni (Property Manager), Leslie (Assistant Property Manager), Michelle (Leasing Specialist), Victor (Maintenance Specialist), Fernando (Maintenance Specialist), and Anthony (Maintenance Supervisor) - have consistently gone above and beyond to make my living experience comfortable and enjoyable. The professionalism and attentiveness of this team is truly remarkable. Whenever I've had any issues or concerns, they have responded quickly and efficiently to resolve them. I often have to travel for work for extended periods of 9 months at a time, and I can always count on the Sensational Six to carefully watch over my unit and ensure everything is in perfect working order - from the smoke detectors to the air filters. It gives me great peace of mind knowing my home is in such capable hands while I'm away serving our country. The Union South Bay complex itself is a true oasis of luxury. The amenities are simply sensational - from the Olympic-sized pool with relaxing poolside hammocks, to the large jacuzzi spa, the modern two-story gym, and the expansive rooftop with its breathtaking views of DTLA, the Hollywood Sign, and the Palos Verdes hills. The pet-friendly features, like the dog washing station, are also a wonderful touch. And the apartment units are designed with the utmost care and attention to detail, featuring modern appliances, hardwood floors, ceiling fans, and central air conditioning. It's the epitome of comfort and sophistication. Thanks to the Sensational Six staff, I have been able to truly enjoy and appreciate all that the Union South Bay has to offer. Their unwavering professionalism and dedication to ensuring my satisfaction as a tenant have made this complex feel like a true home. I will undoubtedly continue to reside here until it's time for me to purchase a home of my own. The Union South Bay and its remarkable "Sensational Six" staff have my highest possible recommendation.

Apr 02, 2025

Robert Stewart

Stars: 5

As a tenant at the Union South Bay luxury apartments for the past 5 years, I can say with the utmost confidence that the "Sensational Six" staff - Marleni (Property Manager), Leslie (Assistant Property Manager), Michelle (Leasing Specialist), Victor (Maintenance Specialist), Fernando (Maintenance Specialist), and Anthony (Maintenance Supervisor) - have consistently gone above and beyond to make my living experience comfortable and enjoyable. The professionalism and attentiveness of this team is truly remarkable. Whenever I've had any issues or concerns, they have responded quickly and efficiently to resolve them. I often have to travel for work for extended periods of 9 months at a time, and I can always count on the Sensational Six to carefully watch over my unit and ensure everything is in perfect working order - from the smoke detectors to the air filters. It gives me great peace of mind knowing my home is in such capable hands while I'm away serving our country. The Union South Bay complex itself is a true oasis of luxury. The amenities are simply sensational - from the Olympic-sized pool with relaxing poolside hammocks, to the large jacuzzi spa, the modern two-story gym, and the expansive rooftop with its breathtaking views of DTLA, the Hollywood Sign, and the Palos Verdes hills. The pet-friendly features, like the dog washing station, are also a wonderful touch. And the apartment units are designed with the utmost care and attention to detail, featuring modern appliances, hardwood floors, ceiling fans, and central air conditioning. It's the epitome of comfort and sophistication. Thanks to the Sensational Six staff, I have been able to truly enjoy and appreciate all that the Union South Bay has to offer. Their unwavering professionalism and dedication to ensuring my satisfaction as a tenant have made this complex feel like a true home. I will undoubtedly continue to reside here until it's time for me to purchase a home of my own. The Union South Bay and its remarkable "Sensational Six" staff have my highest possible recommendation.

Apr 02, 2025

ebony jordan

Stars: 5

It was very smooth and Michelle was very professional.

Mar 23, 2025

Dericka Bell

Stars: 5

Mar 18, 2025

Dericka Bell

Stars: 5

Very Professional & Gave Advice Needed.

Mar 18, 2025

Osman Fuentes

Stars: 5

I have lived here for 3 years from applying to moving in the same week. Now currently moving out . I wanted to share my experience living here was an extraordinary experience . From management making it so accessible to apply and moving in too processing a smooth transition out . The amenities here are so modern and very clean. I want to point out how quick and easy the resources are here from having a online portal to submit Rent & Submit Work orders in case the Tenant comes across a maintenance issue which do happen and it happen to me as a tenant. In fact, I was fascinated how quickly the maintenance team works so shout out to you fellas 🤝🫵. Moreover , I want to point out how the parking area is a gated area where in my experience I never encounter an issue I found it extremely safe. In addition , one of the main things I will point out that there is security walking around (at night ) patrolling which made me feel as a tenant very important and secure. The property is quite spacious which the amenities are amazing which one of my top favorite was the GYM 💪. Which shout out to the person that had this fascinating idea to design the gym the way it is because separating the cardio machines and weights in a two story structure is amazing . Also the investment on great machines is a major plus . I will include I had to email management for a machine malfunction which they replied the same day and had it fix right away which again I was very satisfied . Also I enjoyed having a washer and dryer in the unit very handy also very reliable equipment . To conclude this review I want to give a shout out to management , very efficient, highly reliable staff. Shout to the Manager Marlene very great customer connection my respects . Thank you 🙏 again for this great tenant experience

Mar 15, 2025

Armand Adame

Stars: 5

Fernando came and helped out fix the light switch in my home. He was professional and friendly.

Feb 22, 2025

Bernadette Salenga

Stars: 5

Victor completed our issues quickly, professionally, and was so kind with our requests since we have both a toddler and pet in the house. Thank you Victor!! 😊

Feb 04, 2025

Julie Morris

Stars: 5

Professional, speedy and thorough in all aspects of new tenancy and polite.

Jan 27, 2025

Domonique Brown

Stars: 5

Jan 20, 2025

Taylor Sherrell

Stars: 5

Jan 14, 2025

Taylor Sherrell

Stars: 5

My bathroom cabinet was broken and Fernando came to fix it the very next morning. So quick, so easy.

Jan 14, 2025

John Tawfik

Stars: 5

Fernando was patient and did a great job!

Jan 08, 2025

Alina Nistor

Stars: 5

I had the great pleasure of working on this property for two months. The buildings are so beautiful and well maintained. I am beyond grateful for this amazing experience. I want to acknowledge Leslie and Marlene that are Assistant Manager and Manager of the property. I felt so welcomed. The cleaning crew : Jeniffer and Elizabeth. Maintenance, hard working amazing guys : Anthony, Victor and Fernando. the residents that I had the pleasure to interact with. I reccommand this property with all my heart ! ✨✨✨✨✨

Jan 08, 2025

Anthony Carmona

Stars: 5

Fernando and Victor are the best! We had an issue with our sink recently and they were quick to find the problem and fix it. They even showed me the parts they changed out and explained what the problem was. These guys are great!

Jan 06, 2025

Jessica Castellon

Stars: 5

Fernando never disappoints on his services! :) I put in a request for my bathtub that was clogged along with my toilet that wouldn’t flush properly and he was here about an hour later. He always makes me feel comfortable and confident that he will get to the bottom of the problem every time. I trust him 100% to get the work order done and correctly. To top it all he was kind enough to fix my bathroom light to change it from being censored to being adjustable so we can control when we want it on or off. He always goes above and being for the residents here. He is the best!!!

Dec 28, 2024

D. Pierce

Stars: 5

Dec 23, 2024

D.

Stars: 5

Dec 23, 2024

Marissa M

Stars: 5

Fernando was quick and efficient after adjusting my shower faucet to improve the water pressure, and adding weather stripping to the front door to reduce the draft.

Dec 23, 2024

gary phillips

Stars: 5

Dec 21, 2024

cynthia preciado

Stars: 5

I really love this place, everyone is amazing, from management to maintenance. We rarely have any problems in the apartment but Whenever we do need something done Fernando always takes care of the issue in a timely manner and with great attitude. he’s very knowledgeable, professional and most importantly friendly.

Dec 21, 2024

Anita Hodge

Stars: 5

Victor is always very professional and thorough with any request we place. I appreciate his work ethics.

Dec 20, 2024

Chariza Hipolito

Stars: 5

Fernando was great and was very friendly when he fixed our kitchen light! 😄

Dec 19, 2024

Yeun Lie

Stars: 5

Fernando is best worker He is always kind enough to help me any problem

Dec 18, 2024

B Knox

Stars: 5

Just wanted to leave a quick review about our maintance team! We put in a service request for our sink and our bath tub to be repaired. Fernando showed up within 45mins of the request and took care of the the repairs. He even repaired our faucet when he noticed something was off. You’re always friendly and attentive of the property and going above and beyond!! Thank you Fernando! 🙏

Dec 17, 2024

Andro S

Stars: 5

Nice apartment, maintenance is top notch, Fernando helped us out really quickly on our maintenance requests

Dec 10, 2024

Norman & Karen

Stars: 5

Hi Fernando, We just wanted to take a moment to express our heartfelt gratitude for all the hard work you do. Your efficiency in handling our maintenance issues has not gone unnoticed. Every time there's a problem, you tackle it with such professionalism and respect, making our environment a better place to be. Thank you for your dedication and for always going the extra mile. Your efforts truly make a difference!" Drs Norman & Karen

Dec 04, 2024

Norman & Karen Hutchins

Stars: 5

Hi Fernando, My husband and I just wanted to take a moment to express our heartfelt gratitude for all the hard work you do. Your efficiency in handling our maintenance issues has not gone unnoticed. Every time there's a problem, you tackle it with such professionalism and respect, making our environment a better place to be. Thank you for your dedication and for always going the extra mile. Your efforts truly make a difference!" Dr. Norman & Karen Hutchins

Dec 03, 2024

Norman & Karen Hutchins

Stars: 5

Hi Fernando, My husband and I just wanted to take a moment to express our heartfelt gratitude for all the hard work you do. Your efficiency in handling our maintenance issues has not gone unnoticed. Every time there's a problem, you tackle it with such professionalism and respect, making our environment a better place to be. Thank you for your dedication and for always going the extra mile. Your efforts truly make a difference!" Dr. Norman & Karen Hutchins

Dec 03, 2024

AK

Stars: 4

Nov 25, 2024

Tanan Tangpradabkul

Stars: 5

Got problem with ceiling fan doesn’t work well and clogged sink drain, which probably caused by the previous owner. The maintenance team came pretty quick the next day! And it has all been fixed! Fernando and Victor did a great job!

Nov 19, 2024

Daniel Alvarado

Stars: 5

Great service from Fernando , got to fix the issues in my unit very quick and is now working as new

Nov 16, 2024

Thomas Iamele

Stars: 5

Nov 11, 2024

Winson Huang

Stars: 5

Thanks for promptly addressing the request!

Nov 10, 2024

Charlie Rich

Stars: 5

Fernando was absolutely professional fast and friendly. He fixed our kitchen sink and bathroom sink drainage and leaking issues efficiently. He’s the best !!! Thanx again Fernando

Nov 08, 2024

Lisa Mays

Stars: 5

Oct 31, 2024

Jahad Amuri

Stars: 5

Fernando, did an excellent job in handle my light fixture request no hassle straight to the point. Thank you

Oct 31, 2024

ALBERTO SILVA

Stars: 5

I would like to leave a review to congratulate Union South Bay for the amazing team they have here. Anthony, Victor and Fernando are part of this team. They are always ready to help the people who lives in the community, reliable and trustworthy. Count on them. Shout out also to Marlene, the new manager and her assistant. I'm really happy to live here. You are the Best. Thank you, Union South Bay management.

Oct 30, 2024

Diego Andrada

Stars: 5

Oct 26, 2024

DIANA BANJO

Stars: 5

I was having issues with the AC in my apartment. Marleni scheduled for a temporary unit to be installed in my apartment until the vendor could come out. Maintenance staff Fernando did an excellent and thorough job installing my temporary unit. He went above and beyond to make sure that the AC unit fit properly and that everything was working properly. The vendor came out the following week and my AC is back up and running.

Oct 26, 2024

Allen P.

Stars: 5

Fernando the maintenance guy was very friendly and helpful. He was able to fix all the issues quickly!

Oct 23, 2024

Alli Santos

Stars: 4

Oct 21, 2024

Daphne Torres

Stars: 5

Oct 20, 2024

Daphne Torres

Stars: 5

Fernando from maintenance was very helpful and friendly.

Oct 20, 2024

erlinda martin

Stars: 5

Anthony and Fernando did an amazing job. I won't ask for more. Thank you for giving us these wonderful guys to help out in everything we need. Please give them my sincerest thanks and appreciation.

Oct 18, 2024

Ka Ne

Stars: 5

Fantastic place, the staff is also amazing from Marleni to always bring extremely helpful and Fernando going above and beyond even on the weekend to service my washer. Quick, concise, and professional, the staff and amenities make this place worth it. Thanks again Union South Bay for going above and beyond, your staff is amazing!

Oct 12, 2024

Nik brown

Stars: 5

Fernando and victor were great!! Fixed everything in a timely manner.

Oct 10, 2024

Bilal El kazoui

Stars: 5

I want to thank Fernando for his outstanding maintenance work at Union South Bay. He arrived within an hour of my call to fix my sink grinder and refrigerator, and handled everything quickly and professionally. His attention to detail and dedication made all the difference. Thanks again, Fernando, for your quick and excellent service!

Oct 05, 2024

Wendell Price

Stars: 5

Sep 22, 2024

Tray Session

Stars: 5

Fernando was prompt and quick repairing my dryer vent, kitchen faucet, and filters. Great job!

Sep 01, 2024

Patricia

Stars: 5

I love living in this complex! We haven't had any major issues, but maintenance is very quick to fix any issues we do have. Fernando came and fixed our AC unit over a holiday weekend, we were very impressed in his skills and his professionalism. Also I am impressed with how quiet living in this building is - I was worried that a new build like this would have thin walls where you hear every sound your neighbor makes but that is thankfully not the case.

Aug 31, 2024

Kaylin Evans

Stars: 5

Anthony and Fernando are always super quick, efficient, and very nice. My thermostat stopped working and they got it up and running in about 15 minutes. Thank you so much!

Aug 23, 2024

Svitlana Zhavoronok

Stars: 5

Fernando came through and fixed the water pressure for our toilet and even our bathroom faucet. Saved the day. Thanks again for the great service!! Welcome back Fernando.

Aug 21, 2024

J. C.

Stars: 5

Freddy is great 👍 Came and did my maintenance request first thing in the morning. Went downstairs to get the correct parts he needed to replace

Aug 09, 2024

Marilou Jongko

Stars: 5

I want to express my appreciation for the excellent work done recently by one of the maintenance team members, Fernando. He was prompt in responding to our repair requests and demonstrated professionalism and skill throughout the process. The repairs were completed efficiently, and the work area was left clean and tidy. We are very satisfied with the service provided and highly recommend Fernando and Victor for any maintenance needs.

Aug 08, 2024

Jenny D

Stars: 5

Victor did a great job fixing everything that needed to be fixed. He did it so fast. He also confirmed with me about clothing that was stuck in between the washer and metal cover from a previous tenant before throwing it away. He also cleaned up after himself which is always a plus.

Jul 30, 2024

nabil atallah

Stars: 5

I have been living at Union South Bay apartments for 5 months and it has been simply awesome. The leasing office team are exceptional especially Marleni and Leslie. Fernando from maintenance team is stellar as well. If you are planning to live in Carson then I would highly recommend Union South Bay apartments.

Jul 22, 2024

Joshua Lao

Stars: 5

Fernando fixed the top of my door so that it will open properly from this summer heat. It’s been bothering us for the last month or so and he resolved it efficiently. Very skilled and friendly. Thanks for the great service Fernando!!

Jul 20, 2024

Nefr-Temu

Stars: 5

Best maintenance team in the business.

Jul 18, 2024

Nabil Atallah

Stars: 5

I have been living at Union South Bay for 5 months and it has been fantastic. The leasing office team are exceptional and go above and beyond especially Leslie and Marleni. The maintenance team, especially Fernando, are stellar as well. If you are planning to live in the area then Union South Bay is the place to stay.

Jul 13, 2024

Nabil Atallah

Stars: 5

I have been living at Union South Bay for 5 months and it has been fantastic. The leasing office team are exceptional and go above and beyond especially Leslie and Marleni. The maintenance team, especially Fernando, are stellar as well. If you are planning to live in the area then Union South Bay is the place to stay.

Jul 13, 2024

Tasha

Stars: 5

I had issues with my refrigerator and submitted a maintenance request. Within 24 hours, Fernando arrived and replaced it with a brand new one. Union Southbay truly values tenant comfort. I've lived here for almost three years, and every maintenance issue has been addressed the same day or within 24 hours. Thanks, Fernando for always being kind and respectful. Desslyn Benbo.

Jul 12, 2024

Kamrin Street

Stars: 5

Jul 09, 2024

Alexis R

Stars: 5

Fernando came and saved the day! Maintenance is always very quick and helpful. Our washing machine was out of commission and I was afraid we would have to go to the laundry mat. Fernando was clutch. It’s gives me such peace of mine.

Jun 28, 2024

taco kane

Stars: 5

I've been living here for a month now and it has been fantastic, everything I need is within walking distance and I'm not too far from CSUDH and big retailers such as target and ikea. The apartment is beautiful, modern and sleek fitted with a in unit washer/dryer, fridge, stove and oven, and finally lots of storage space. The ammenities offered here are outstanding, the pool looks gorgeous and the fitness center has everything I need to get a good work out in. The staff is fantastic, if you're looking to rent here I highly recommend contacting Marleni she's the best. Maintenance crew and staff is great, I had an issue and it was resolved quickly and efficiently.

May 31, 2024

Taco K.

Stars: 5

I've been living here for a month now, it's a great place, amenities are amazing and the apartments have a modern sleek look and feel. As a working adult...

May 31, 2024

Francis jofel Baltazar

Stars: 5

Fernando came and fix our drain. Without asking he also fix our toilet chair. Did realy great job.

May 30, 2024

Zak Rakrouki

Stars: 5

May 25, 2024

Teri Bailey

Stars: 5

May 20, 2024

Carl M

Stars: 5

Fernando in maintenance was helpful and great thank you

May 12, 2024

Yi-Ching Lu

Stars: 5

Appreciate Fernando, the maintenance team always come to the rescue!

May 11, 2024

russell wong

Stars: 5

Fernando quickly addressed out sink issues, and even increased the water pressure. Great service.

Apr 30, 2024

margasal grecia

Stars: 5

Helpful and friendly

Apr 28, 2024

margasal grecia

Stars: 5

Helpful

Apr 28, 2024

margasal grecia

Stars: 5

Apr 28, 2024

Nader Esmael

Stars: 5

Hi, I just wanted to thank the recent good service I've had from Victor or Hector (I'm sorry I've been bad with names) and the cleaning done by Jennifer. I've asked for small additional favors outside of the normal ask and their normal duties and I've really come to appreciate it. Living here has been really awesome and I hope anyone who moves in meets these guys cuz they're nice and dutiful. And if anyone moves here, they'll really feel like they don't wanna move. I don't know what's in store for the end of my lease, but I hope to stay. But prices will always increase due to inflation so we'll see right?

Apr 21, 2024

grcd maxtramp

Stars: 5

This review is for Fernando and it has been really good and professional. Every time we require any type of maintenance request we get a response the same day and Fernando addresses the issue immediately.

Apr 20, 2024

Valerie Birr

Stars: 5

I’d like to complement Fernando on his work. Every time we’ve called the office for maintenance, he was always able to fix the problem. Always very professional and respectful.I have nothing but good things to say about him.

Apr 19, 2024

Kevin Cereno

Stars: 5

This is a review for Anthony and Fernando. They did a great job fixing multiple electrical outlets in our apartment. They are nice and are quick with maintenance.

Apr 18, 2024

Sherman Rush

Stars: 5

Marlene put the work order in and Fernando came and finished the front door handle. Great job!

Apr 17, 2024

Sherman Rush

Stars: 5

Marlene put the work order in and Fernando came and finished the front door handle. Great job!

Apr 17, 2024

nita L

Stars: 5

Apr 17, 2024

Edward Mckinney

Stars: 5

Amazing job, I appreciate the fact that my maintenance request was handled in a timely manner. Thanks again.

Apr 17, 2024

Jorge Zuñiga

Stars: 5

I had issues with my ice machine, Victor came in and fixed it super quick!

Apr 16, 2024

Latisha Thomas

Stars: 5

I want to give Fernando 5 stars for his amazing help.. I came home late last night from work and I wasn't able to lock my front door after calling the emergency number a few times he answered.. He came and assisted with fixing my lock to my door.. Thank you again Fernando!!

Apr 14, 2024

Payton Hormel

Stars: 5

This review is for Fernando in maintenance. I’ve had a couple issues in my apartment and he’s always responded super quick. Today I had an electrical issue and even though it was in the evening on a weekend he was at my door within 10 minutes of my call. He went to get the proper parts, and didn’t leave until he knew it was 100% fixed. He’s great!

Apr 14, 2024

Brenda Jaime

Stars: 5

Fernando with maintenance is always super friendly and helpful. Very prompt to help with any issues.

Apr 06, 2024

Cecelia L.

Stars: 5

Fernando fixed our light switch and doorbell. Very friendly and helpful.

Apr 04, 2024

Prince Gyamfi

Stars: 4

Apr 02, 2024

Andrew Kim

Stars: 5

This review is for a maintenance job by Fernando. I had a heavy electric window blind that was about to break off the wall, which is a safety concern and would have caused major damage to the unit if it fell. Fernando quickly realized the severity of the issue, got the extra parts he needed, and quickly fixed it. He even noticed one of my doors wasn't closing properly and fixed that (even though it wasn't on the work order). Very happy!

Mar 20, 2024

Christine L.

Stars: 5

Mar 09, 2024

Chris Leichsenring

Stars: 5

Super responsive maintenance staff! Showed up the next morning for multiple service items. Fernando was great and answered all the questions I had.

Mar 08, 2024

Brent Palmer

Stars: 5

The maintenance professional was excellent and had a good time response. Quick and easy

Mar 03, 2024

Kaylin Evans

Stars: 5

This review is for the maintenance staff. I submitted a maintenance request yesterday and they were at my door within 30 mins. They were very friendly and helpful and resolved all of my issues quickly. They even cleaned up after themselves after finishing up repairs, which I really appreciated. Thank you so much!

Feb 28, 2024

Debby Mason

Stars: 5

Feb 27, 2024

Joe Lee

Stars: 5

Needed some light fixture mainteinance, Fernando was able to come promptly and complete the repair upon the following day of request.

Feb 23, 2024

NormanHutchins

Stars: 5

To Anthony and Fernando, I personally want to thank you both for your coming through for my wife and I. Appreciate your dedication and excellent work. May God bless you both. Norman

Dec 22, 2023

Karen Hutchins

Stars: 5

We had a major situation with our kitchen faucet handle that broke and needed emergency repair. Thank you Anthony and Fernando so much for coming quickly to fix the problem. Your prompt response and efficient work are greatly appreciated. I'm grateful for your dedication and expertise in resolving the issue. Your efforts have made a significant difference, and I'm thankful for your assistance. Thank you again for your prompt action. With Much Appreciation!!!

Dec 22, 2023

Hutchins

Stars: 5

We had a major situation with our kitchen faucet handle that broke and needed emergency repair. Thank you Anthony and Fernando so much for coming quickly to fix the problem. Your prompt response and efficient work are greatly appreciated. I'm grateful for your dedication and expertise in resolving the issue. Your efforts have made a significant difference, and I'm thankful for your assistance. Thank you again for your prompt action. With Much Appreciation!

Dec 22, 2023

Hutchims

Stars: 5

We had a major situation with our kitchen faucet handle that broke and needed emergency repair. Thank you Anthony and Fernando so much for coming quickly to fix the problem. Your prompt response and efficient work are greatly appreciated. I'm grateful for your dedication and expertise in resolving the issue. Your efforts have made a significant difference, and I'm thankful for your assistance. Thank you again for your prompt action. With Much Appreciation!!

Dec 22, 2023

Erina

Stars: 5

I had requested for maintenance for washing machine that’s been leaking water. Fernando came right away, explained where the water leak comes from, and fixed it within 10 mins. He was very nice and knowledgeable. It’s great to have someone we can trust and count on with maintenance service. Thank you so much Fernando!

Dec 14, 2023

Akshat Sharma

Stars: 5

Fernando did it well.

Dec 04, 2023

Myanna Khalfani

Stars: 5

Put in a service order earlier today, within 3 hours Fernando came to fix my multiple concerns. He was pleasant and did a wonderful job. ☺️

Dec 02, 2023

Josh

Stars: 5

Fernando came to fix our socket quickly for our refrigerator. Great service!!

Dec 01, 2023

Josh

Stars: 5

Fernando came to check out a kitchen leak. He solved it right away. Professional and knowledgeable. Thanks!

Dec 01, 2023

Bruce Champaigne

Stars: 5

I am so grateful for being able to occupy the studio that I wanted. It was the last one of its kind. The hospitality from the staff was very welcoming. Feels like we're family already. Communication between the staff and I was always in a timely manner. This location is the center point between my Son's high-school and his Home. I get to be even closer to him so I can be more present in his life. This is why I live in California. Children need guidance... The layout of the complex is almost like staying on a college campus in a way. I love the fact that I don't have to go to the laundromat anymore. Washer/dryer in the units is a major plus. I even have a balcony. A new start at life. Next will be a 2BR, so my son Trenton can live with me.

Nov 18, 2023

Thomas T. Balkcom, MBA

Stars: 5

Fernando did an awesome job. He was very professional and personable.

Nov 12, 2023

Thomas T. Balkcom, MBA

Stars: 5

Everything went smoothly. I am quite pleased with my accommodations.

Nov 12, 2023

Thomas T. Balkcom, MBA

Stars: 5

The gentleman took care of the issue and ordered a brand new dishwasher for me. I was quite pleased with the level of customer service.

Nov 12, 2023

Blacque Man

Stars: 5

Union South Bay Apartments is an awesome community to live in. Maintenance requests are handled quickly. The managerial staffing and employees are helpful and friendly. I would highly recommend Union South Bay Apartments to future renters.

Nov 12, 2023

Nathalie Martinez

Stars: 5

Request maintenance & within 30 mins they were at my door ready to fix my request. Thank you Fernando

Nov 10, 2023

CHIH JACK

Stars: 5

Friendly and efficient, thank you.

Nov 03, 2023

CHIH JACK

Stars: 5

So efficient and professional.

Nov 03, 2023

CHIH JACK

Stars: 5

So fast and efficient to change brand new refrigerator this Sunday, happy that. Thank you so much.

Nov 03, 2023

CHIH JACK

Stars: 5

Awesome and efficient. The maintenance is so nice and friendly as always. Thank you so much.

Nov 03, 2023

Myka Wilkins

Stars: 5

Leslie and Marleni provided excellent service and were very helpful during the application process. I also like that the staff keeps the facilities clean, well maintained, and have that luxury feel. Fernando, the maintenance guy came to our unit very quickly after I submitted a work order for some electrical issues. He was very helpful, and communicated well about what caused the electrical issue. He also fixed more than what I requested and turned some motion detection off on some of the lights in our unit. Thank you USB staff!

Oct 28, 2023

Geoffrey Bailey

Stars: 5

Mr. Fernando from maintenance did an outstanding job repairing the door and a/c unit. He is a consummate professional.

Oct 27, 2023

Christiane Ribeiro

Stars: 5

Great experience so far.

Oct 25, 2023

Daisy Garcia

Stars: 5

Fernando did an amazing job fixing my light fixtures and my water fauset. I just moved to Union South Bat Apartment it has been a wonderful experience. Thank you to Leslie for her assitance with all of the leasing paperwork.

Oct 01, 2023

Brittany Christian

Stars: 5

Fernando who is apart of the maintenance team has been nothing short of Amazing! He is very knowledgeable in his skill set, respectful and kind! Give him a raise!! PERIODT! 🫶🏾

Sep 15, 2023

Jessica Jurgensmeier

Stars: 5

Sep 13, 2023

Angie Oh

Stars: 5

Fernando did an amazing job! His attention to detail is impeccable and his service was fast! Thank you for fixing the shower plug as well as taking care of other small issues that we had over looked.

Sep 09, 2023

REGGIE ANDERSON

Stars: 5

Fernando from maintenance is an excellent employee. He wasted no time in getting my A/C working again (a life saver) especially because it was 96 degrees outside. He replaced two parts to get the A/C working and was the consimate professional.

Sep 09, 2023

Barry Barry

Stars: 5

Fernando service was great

Sep 01, 2023

Bryan Ubalde

Stars: 5

Fernando did an amazing job touching the paint in my room. Thank you again for his help!

Aug 31, 2023

Sharmella Hunter

Stars: 5

Fernando came over and fixed the lights and changed the filters on my fridge. Very good work and communicates very well and easy for me to understand what he did….

Aug 31, 2023

Danya Michael

Stars: 5

UPDATE: the problems were fixed while I was at work. The repairs were great, just need to work on the communication. Nobody responded to my request. Not sure why you’re sending me surveys asking “how you did” when nobody did anything. I’ll update my review if anyone actually does something.

Aug 31, 2023

Zack Hernandez

Stars: 5

The job was fast and efficient! Great job! Thank you!

Aug 21, 2023

Zack Hernandez

Stars: 5

Quick, effective and efficient. Thank you much!

Aug 21, 2023

Zack Hernandez

Stars: 5

Fast and efficient! Great job thank you!

Aug 21, 2023

Zack Hernandez

Stars: 5

Great job! Thank you!

Aug 21, 2023

Imelda Angulo

Stars: 5

Aug 21, 2023

Christina Copeland

Stars: 5

Aug 20, 2023

Stephanie Yu

Stars: 5

Fernando is very helpful with addressing our maintenance needs.

Aug 18, 2023

Khaleah Bradshaw

Stars: 4

I loved my apartment. The building is kept very clean. I always saw people sweeping or mopping. Most of the time I’d enter the elevator and it smelled super fresh. Of course there were occasional times when it didn’t smell fresh but there are lots of tenants who have dogs. The particulate floor plan I had came with two closets which was perfect and rare for a one bedroom.

Aug 18, 2023

Jessica Castellon

Stars: 5

Fernando and Victor the maintenance guys are GREAT at what they do!!! They are very knowledgeable and had the best customer service! My dishwasher stopped working and they decided to replace my dishwasher right away 🙂 Not only did they replace it right away but as soon as I requested maintenance to come take a look at my dishwasher to the leasing office they came not even an hour later which was super QUICK! They are the best! Thank you again Fernando and Victor 🙂

Aug 05, 2023

Long Beach Job Corps

Stars: 5

Fernando and victor did a professional job, fix my gfci outlet and bathroom switch, thank you

Aug 03, 2023

Chuan-Li Chang

Stars: 5

Thanks to the maintenance team especially Fernando who came by to help fix the electrical issues we were facing. He was really kind and replaced the lightbulbs that needed to be replaced. He also helped fix the blinds.

Jul 26, 2023

Alexis R.

Stars: 4

Worth a look if you need a South Bay Apt. We've been hear almost 9 months and have been pretty satisfied. The good: management is kind and responsive. Every...

Jul 16, 2023

Alexis R.

Stars: 4

Worth a look if you need a South Bay Apt. We've been hear almost 9 months and have been pretty satisfied. The good: management is kind and responsive. Every...

Jul 16, 2023

Jesse

Stars: 5

Fernando is amazing! He helped me out in the evening when nobody else was around. Can't thank him enough!

Jul 05, 2023

Jesse

Stars: 5

Fernando is amazing. He really helped me out a lot. He’s the best!

Jun 24, 2023

Samantha Tope

Stars: 5

Fernando and Anthony are efficient, professional, and kind - thank you!

Jun 21, 2023

Peter Rivera

Stars: 5

Fernando is great and helped my maintenance issues very quickly! Appreciated his professionalism.

Jun 17, 2023

Dezaray Roebuck

Stars: 5

Great service, prompt and efficient. Love the guys here at south-bay Union

Jun 12, 2023

Nina Solano

Stars: 5

Maintenance is always quick to fix the minor issues we have in our apartment, thanks Fernando for being so nice and going above and beyond!

May 11, 2023

Dalila Tapia

Stars: 5

I was having some plumbing issues in our unit. Anthony and Fernando came in to assist. They were super friendly and helpful. They were able to assess the issue quite quickly and made the necessary improvements needed. I haven't had issues since.

May 05, 2023

Dalila Tapia

Stars: 4

It was ok other than a few repairs needed.

May 05, 2023

Adam Seson

Stars: 5

Fernando the maintenance guy responded quickly and solved all of our issues we had during move in! Super friendly and professional.

Apr 28, 2023

Denier Jackson

Stars: 5

Quick

Apr 26, 2023

Mark Cevallos

Stars: 5

Been residents for over a year now with my wife. The amenities are great, the cleanliness is great, and for the most part, very quiet. I do feel that the parking garage situation with cars flying up and down can be better controlled with speed bumps. There’s been times when cars nearly hit me head on as some people turn the corners too sharply. Other than that , we’ve had no big issues thus far, and are enjoying our time living here.

Apr 23, 2023

Eric Yoon

Stars: 5

Very fast and good service!

Apr 22, 2023

ThanhTuyen Bui

Stars: 5

Nice and quick response, thank you. Anthony and Victor good job and friendly to communication. They help to fix my closet.

Apr 19, 2023

ThanhTuyen Bui

Stars: 5

Nice and quick response, thank you

Apr 19, 2023

Mateo bello vlogs

Stars: 5

Apr 05, 2023

Timothy Flacy

Stars: 5

Mar 31, 2023

Gee Dunnigan

Stars: 5

Mar 16, 2023

Neshea Cabrera

Stars: 5

I really appreciate the maintenance team. Mr. Fernando is very knowledgeable, professional and thorough with his work. Ever since I moved here, after he completes a work order, he always ask me if I have any other problems, questions or concerns as it pertains to plumbing, electrical, leaks that he can help me with. He always give me sound advice on how to handle any problems that may arise, and directs me to the office managers and staff if a work order is needed. Thank you Mr. Fernando!

Mar 11, 2023

Emerald Greene

Stars: 5

Fernando to the rescue once again. Thank you!

Mar 05, 2023

Emerald Greene

Stars: 5

Fernando did a great job. He found the problem and fixed it efficiently. He also was professional and cool at the same time. This was his second time completing a request for me. 5 stars each time

Mar 05, 2023

Danielle Terrell

Stars: 5

Fernando was excellent. I’m very appreciative of his maintenance support whenever he services my apartment. Recently, I suspected that balcony door had an issue due to the sweeping sounds and air that would enter my apartment. Fernando identified the issue, created, and cut a special tool to ensure that the tool would fit perfectly, and completed the repair without issue. I felt comfortable with him completing repairs while I was in and out of the home. He frequently delivers amazing maintenance service.

Feb 26, 2023

Angela Sou

Stars: 5

Fernando is quick to respond to any maintenance requests and does a fantastic job!

Feb 23, 2023

Abdulrahman ALmansour

Stars: 5

Feb 19, 2023

михаил какатунов

Stars: 5

Feb 17, 2023

Merelin Montenegro

Stars: 5

Marleni and Maria both were absolutely amazing and made our experience quick and as easy as possible. They both went above and beyond to make sure things run smoothly. They were also very accommodating. They were both very kind and friendly. The ladies definitely makes our stay here feel comfortable. I highly recommend them both for your leasing agent. They are the best!

Feb 10, 2023

rhondah maheia

Stars: 5

Feb 07, 2023

Ne'Shea Cabrera

Stars: 5

Maria and Marleni are fantastic. They have been nothing but helpful and accommodating. I highly recommend to request to work with them when coming to the site.

Feb 03, 2023

Damon Ormsby

Stars: 5

Love these apartments. Leasing staff is super friendly, ask for Vanessa. Would recommend.

Feb 01, 2023

Anh Le

Stars: 5

This is review for the maintenance crew- Anthony and Fernando were AWESOME. They responded to my service request under 36 hours, figured out the problem right away, and found the best solution. On top of that, they're very kind, respectful, and mindful about using shoe covers inside the apartment.

Jan 31, 2023

Zinnia Caraan

Stars: 5

I had requested maintenance service for my unit and Fernando did a great job. He went through the list I had sent and went above and beyond. You can tell he was knowledgeable and experienced with the features our unit offers and answered any questions I had. This was a breath of fresh air as I had felt brushed off (multiple times) by the other technician. The other technician was personable yet seemed to only do bare minimum and always recommended for me to request for next time, which I barely have the time for. I expected for my concerns to be attended to incompletely like previous but Fernando was the opposite. He was able to fix more than what I requested and even replaced my vent filter. I didn’t have to worry about making another maintenance request, since he was diligent about his work. Thanks Fernando!

Jan 25, 2023

Takiyah Jackson

Stars: 5

Union South Bay is a great place to live - the maintenance staff does a a great job of keeping up the aesthetics and luxury feel of the place. Fernando from the maintenance department is knowledgeable, friendly , and always does an amazing job with any and all maintenance requests!

Jan 24, 2023

Kathy Fu

Stars: 5

Recently moved here with my boyfriend. Brian, the leasing director, was very patient and accommodating when it came for us to obtain the necessary documents required to apply, which took a while due to the winter holidays. He was nothing but friendly and helpful, which made the overall process pretty smooth and easy. Thank you Brian!

Jan 16, 2023

Chelsea Wilson

Stars: 5

Easy and quick move in time. Marleni and other staff members in the office were very helpful during this process. Everything could not have gone any better!

Jan 13, 2023

Nicole Arcos

Stars: 5

Jan 10, 2023

Fizza Zaman

Stars: 5

Fernando did great! Very knowledgeable & was able to fix everything in a timely manner.

Jan 08, 2023

Stephanie Nwadinobi

Stars: 5

I really had a smooth process moving in to Union South Bay all thanks to Brian!! He was so patient, energetic and just able to help me with getting my apartment situated.

Jan 06, 2023

Ramy Bigdeli

Stars: 5

I just moved in here last week and have had a great experience so far. Brian the Leasing Manager provided excellent service to me during the application process. In addition, Fernando from the Maintenance team is a superstar and has been extremely helpful in resolving any issue that's come up so far.

Jan 06, 2023

Donald Christiansen

Stars: 5

My wife and I just moved in and everything appears as advertised. The residents and staff here have been very friendly and helpful. Shout-out to Brian for all the help he provided. We came from PA and Brian made our transition as smooth as possible.

Jan 05, 2023

Patricia

Stars: 5

The apartment is somehow even better than the pictures, very happy with our choice! Big thanks to Brian in the office, we moved across the country and he made the experience so smooth! The facilities are clean, well maintained, and stylish.

Jan 05, 2023

Ronaldo Vello

Stars: 5

Fernando did an amazing job at my mom’s apartment What a nice and professional guy

Dec 28, 2022

Amy Hong

Stars: 5

Pretty amazing place! The building is very clean, amenities are pretty awesome. The director bryan is very nice and professional. I am glad I have moved here. The neighborhood is also very quiet and safe.

Dec 24, 2022

Ayana

Stars: 5

Fernando with maintenance is excellent! He is usually the person who responds to my maintenance requests, and each time he goes above and beyond to find the root cause of the issue. Most recently he noticed a water pressure problem that I didn't put on the work order. He took it upon himself to change out my faucet and remove an extra part that wasn't a correct fit, in addition to fixing the problem I submitted a request for so that my entire sink was in proper working order. Can't thank him enough for his help!

Dec 16, 2022

Isabel De Anda

Stars: 5

The agent we worked with was Brian. He was absolutely amazing and made our experience quick and as easy as possible. Brian goes above and beyond to make sure things run smoothly. He was also very accommodating. We walked in without an appointment hoping we can quickly view the place and Brian made an effort to make it work. He is very kind and friendly. He definitely makes our stay here feel comfortable. I highly recommend Brian for your leasing agent. He's the best!

Dec 01, 2022

Isabel

Stars: 5

The agent we worked with was Brian. He was absolutely amazing and made our experience quick and as easy as possible. Brian goes above and beyond to make sure things run smoothly. He was also very accommodating. We walked in without an appointment hoping we can quickly view the place and Brian made an effort to make it work. He is very kind and friendly. He definitely makes our stay here feel comfortable. I highly recommend Brian for your leasing agent. He's the best!

Dec 01, 2022

Sergio Marquez

Stars: 5

I love this place! I've had a great experience living here, and the staff is friendly, and good at what they do. If I need maintenance to check out an issue they do it well and quickly. Anthony has come through to repair any issues I've had. Maria the manager is amazingly friendly, and she always finds a way to accommodate her tenants when she can. You will be well taken care of in this establishment.

Nov 27, 2022

Christopher Axume

Stars: 5

Maria and Anthony have been great, when it comes to managing down to when it comes to maintenance. We’ll ran complex and we’ll worth the value. I appreciate the whole staff for making my experience loving hearing so seamless and really making it feel like my home.

Nov 24, 2022

Kali Harvey

Stars: 5

The process of moving in here is so great. Brian Nguyen in the office is the truth. He knows exactly what he is doing!! My process was a little rocky and Brian was so helpful and patient the entire time. He made sure my process was as seamless as possible from coming in and seeing my unit to applying and getting approved. At times when I couldn’t reach Brian the other ladies in the office were just as much help. I’ve been so happy with my experience here.

Nov 19, 2022

Fikiri Jones

Stars: 5

Brian Nguyen was awesome! He made everything comfortable and answered every question that I had. I would recommend him if you’re looking for an apartment here. And if I had to do it again, I’d make sure that it was Brian. i like at other amazing luxury apartments but it was really him that made me choose this complex. He treated me so well, I know management here will be amazing.

Nov 18, 2022

Emerald Greene

Stars: 5

Brian Nguyen was a big help. He was patient and explained the application and move in process. He has also been a go to person post move in has been able to answer my follow up questions as needed.

Nov 13, 2022

Tae M

Stars: 5

I have just moved in here. An assistant manager Marleni helps me a lot! It’s comfortable to live here.

Nov 11, 2022

Woosung Yoon

Stars: 5

Thank you to all leasing managers, especially to Marleni. She assisted us from the day we had the tour until we moved in. She was very professional and kind. Maintenance requests had been completed in timely manner. So far, I'm very satisfied with every aspect of this apartment.

Nov 07, 2022

Phuoc Le

Stars: 5

As I had only toured the complex, I can't speak for living situation here. But I can say that the leasing agent who assisted me, Brian Nguyen, was very personable and accommodating. He asked helpful questions to get the gist of what I was looking for so that the tour was oriented around my preferences. Couldn't have asked for a better guide around Union South Bay.

Nov 01, 2022

Ro Davis

Stars: 5

Maria, Marlene, and Brian made my move in experience such a memorable one. They were overly accommodating in making sure I felt safe and comfortable in my new home. Maria and Marlene were there on may move in date to help with any questions I had. Brian welcomed my family who were helping me move feel so welcome. As he explained things to me he made sure to include my parents in the conversation, answer any questions they had, and even provided a tour of the common areas while helping us with guest parking. If you are looking for a place in the South Bay, this is definitely the place to call home. The staff here is on standby to help with any questions and to make sure your new home experience is a memorable one. Thank you so much Maria, Marlene, and Brian for everything!

Oct 31, 2022

Ro Davis

Stars: 5

I appreciate Fernando's promptness and proactive response in making sure the issue was resolved quickly.

Oct 31, 2022

Ro Davis

Stars: 5

I was having an unexpected plumbing issue that would not subside for an extended period of time. I logged into the portal and submitted a request. Anthony came through on the same day and fixed the plumbing issue within 15 minutes. He even replaced a part to alleviate any future issues during the visit. I appreciate Anthony’s promptness and and proactive attitude to make sure the issue was resolved quickly.

Oct 31, 2022

Ryan Roberts

Stars: 5

Anthony and Fernando we great helping out with Maintence in my Unit. Great customer service

Oct 28, 2022

Michelle Trejo

Stars: 5

I haven’t moved in yet but the application process went smoothly. Brian has been helping me out and has been awesome. I’m excited for move in day. The apartment itself looks very nice and my dog is going to love their dog park!

Oct 28, 2022

Nestor

Stars: 4.5

The place is beautiful that we fell in love with the first time we tour the place with the assistance of an amazing employee Ms. Chrisma.Thank you to Maria who contacted us when we got approve. She is very friendly and provided us on what we need to do. Our moving in was very easy thru the assistance of Ms. Marleni who assisted us all the way. She is amazing and a wonderful employee. Other staff were so friendly and very accommodating. I would not hesitate to recommend this beautiful place.

Oct 26, 2022

Cuban Lynks

Stars: 5

Brian Nyguen is phenomenal! He has out standing customer service with great professionalism. Very consistent and overall has fantastic communication! The property is clean , nice and quiet & central to everything you need ! He gave me all the information regarding where I could find everything locally as well tell me the best way to get to work! Super Knowledgeable! DEFINITELY WILL RECOMMEND to others ! KEEP UP THE AMAZING WORK ! He deserves a Promotion! - Lita

Oct 26, 2022

Nestor

Stars: 4.5

When we are applying it was Chrisma who assisted us. Million Thanks to a very dedicated and hard working employee. We got a call from Maria that we got approve. We meet her and she is awesome and very accomodating. On the day of our moving in. Ms. Marleni assisted us until we got the keys. She is very thorough, very accomodating and very friendly and knows very well on what shes doing. They are truly an asset to this company. Even the staff assigned over there are very friendly and accomodating that they made you feel at home. Ms. Marleni, I couldnt thank you more for the wonderful job your doing. Thank you

Oct 25, 2022

Nestor

Stars: 4.5

When we are applying it was Chrisma who assisted us. Million Thanks to a very dedicated and hard working employee. We got a call from Maria that we got approve. We meet her and she is awesome and very accomodating. On the day of our moving in. Ms. Marleni assisted us until we got the keys. She is very thorough, very accomodating and very friendly and knows very well on what shes doing. They are truly an asset to this company. Even the staff assigned over there are very friendly and accomodating that they made you feel at home. Ms. Marleni, I couldnt thank you more for the wonderful job your doing. Thank you

Oct 25, 2022

sai sripathi

Stars: 5

We really like the apartment and its amenities. it's maintained pretty neat, granted it's pretty much a new apartment but we noticed how quickly they are trying to fix the issues as soon as they notice them. The whole community seems to be pretty secure with locks at almost every place so there's no intruders. We worked with Brian at the leasing office, he was very welcoming and helped us find a new place that suits our budget without making a lot of sacrifices. Would definitely recommend this place to anyone.

Oct 25, 2022

Abigail Linares

Stars: 5

Maintenance team is always helpful and diligent with their work. Anthony and Fernando, in particular. Every time there is an issue in my apartment, they are quick to service the issue and resolve it with urgency.

Oct 25, 2022

Youssouf Chérif

Stars: 5

Brian was really helpful during our tour he went above and beyond to explain how the application process work. Great member of your team.

Oct 23, 2022

daniel delgado

Stars: 5

Fernando from maintenance did a great gob. Really appreciate it his work and professionalism.

Oct 22, 2022

Mark Penton Hawthorne

Stars: 5

Really appreciate how quickly maintenance responds with requests. Anthony, the maintenance Supervisor, is always considerate and thorough with any questions or concerns.

Oct 21, 2022

mmar310

Stars: 5

Anthony the Maintenance guy is always on top of things, respectful and fast. You can always depend on him.

Oct 21, 2022

Geraldine Dela Cruz

Stars: 5

My family and I are new here at the facility and so far we LOVE it. We have always been in a single family home and used to being in our own dwelling space. But living here is like your'e truely some place else with a resort feeling. We signed up with the Asst. Manager Marleni Carrillo and very happy with her. My husband tell's her he loves her all the time. Marleni was very professional and any questions we had she answered, and if she didn't know the answer, she always got back to us with a response. The facility offers an all in one inclusive ameneties which we love. Our walk with the dogs are pleasant and relaxing, and our children love the space provided to hold group study sessions and group bonding. The rest of the other staff, like the Maria the manager very friendly, helpful and approachable, and Fernando always available when you need to get something fixed. All you have to do is call. We highly recommend living here for anyone looking for that resort lifestyle living. Thank you Marleni for working with us. We Love you!!!!

Oct 21, 2022

Cara Cobb

Stars: 4

So I’ve had a bunch of little annoying problems since moving in, which hasn’t been great, but Fernando and Anthony have been great getting my AC working again.. but since it’s currently broken I’ve realized just how loud the traffic is, honestly even with the windows closed it’s pretty loud. And airflow sucks, really need some AC or something in the hallways especially by the trash room please Also signs or something would be nice, everyone is always getting lost

Oct 18, 2022

Alexis R.

Stars: 5

Beautiful space and Maria is the best. If you're interested, please come by. I only wish they would share more about their deals and programs because they...

Oct 17, 2022

Robert Stewart

Stars: 5

As a tenant at the Union South Bay luxury apartments for the past 5 years, I can say with the utmost confidence that the "Sensational Six" staff - Marleni (Property Manager), Leslie (Assistant Property Manager), Michelle (Leasing Specialist), Victor (Maintenance Specialist), Fernando (Maintenance Specialist), and Anthony (Maintenance Supervisor) - have consistently gone above and beyond to make my living experience comfortable and enjoyable. The professionalism and attentiveness of this team is truly remarkable. Whenever I've had any issues or concerns, they have responded quickly and efficiently to resolve them. I often have to travel for work for extended periods of 9 months at a time, and I can always count on the Sensational Six to carefully watch over my unit and ensure everything is in perfect working order - from the smoke detectors to the air filters. It gives me great peace of mind knowing my home is in such capable hands while I'm away serving our country. The Union South Bay complex itself is a true oasis of luxury. The amenities are simply sensational - from the Olympic-sized pool with relaxing poolside hammocks, to the large jacuzzi spa, the modern two-story gym, and the expansive rooftop with its breathtaking views of DTLA, the Hollywood Sign, and the Palos Verdes hills. The pet-friendly features, like the dog washing station, are also a wonderful touch. And the apartment units are designed with the utmost care and attention to detail, featuring modern appliances, hardwood floors, ceiling fans, and central air conditioning. It's the epitome of comfort and sophistication. Thanks to the Sensational Six staff, I have been able to truly enjoy and appreciate all that the Union South Bay has to offer. Their unwavering professionalism and dedication to ensuring my satisfaction as a tenant have made this complex feel like a true home. I will undoubtedly continue to reside here until it's time for me to purchase a home of my own. The Union South Bay and its remarkable "Sensational Six" staff have my highest possible recommendation.

Oct 12, 2022

Ryan

Stars: 5

Fernando and Anthony have been great when I've need maintenance request. They are always quick to want to solve the problem. Thank you!

Oct 11, 2022

glenn smith

Stars: 5

I have been living at the Union South Bay for more than 2 years. It has been a very pleasant experience. The management team has been great, especially Maria Acosta. She has been helpful and lot of fun to speak with. I love the monthly food truck experience, the scavenger hunt, the business meetings and many other things. Thanks Maria

Oct 10, 2022

Savanah Kani Linares

Stars: 5

Fernando is the best! So helpful and kind.

Oct 09, 2022

Misha Dale

Stars: 5

Maintenance has always been timely, which for non emergency issues I thought It would be days. Nope! Same day, both times, problem solved. Fernando came today to fix the sink and he was amazing. Thanks for all of your hard work USB!

Oct 07, 2022

Shanae Franklin

Stars: 5

Fernando was great very helpful as always

Oct 07, 2022

D Darcy

Stars: 5

Maria is very professional and courteous to all. She is extremely hardworking and diligent. Maria is great at greeting all the tenants and provides the utmost customer service. In addition, Anthony the maintenance manager is always willing to help whenever an issue arises. He constantly strives to upkeep the presentation of the premises.

Oct 04, 2022

Maria C.

Stars: 5

This review is solely for housekeeping and maintenance. During my stay I have been very impressed by the efforts of Carmen, Blanca and Anna. Even though...

Oct 03, 2022

Diana Banjo

Stars: 5

I absolutely love our office manager Maria. She always greets me with a smile and is extremely personable. She is always quick to respond and provides me with great service!!!

Oct 02, 2022

Darcy

Stars: 5

Maria is very professional and presents great customer service to all. She is an extremely hardworking and diligent individual. Maria is always friendly and courteous while greeting all the tenants. In addition, the manager and maintenance team always make sure to withhold the standards of the premises at all times. Whenever I have had an issue the team responds in a timely manner and is always willing to help. Thank you very much to Maria and the maintenance team for all your dedication and hard work.

Oct 02, 2022

Byung Kang

Stars: 5

Sep 28, 2022

JAMEELAH ALI

Stars: 4

Very nice

Sep 25, 2022

Emily Bullias

Stars: 5

At first it was a little hard to get in contact with leasing office but when I did they were super patient & understanding for approving me for my apartment due to my complicated situation. It’s government housing so the monthly income is a little tricky but I love the complex & my unit plus all the amenities are super nice! Super clean and quiet area, would recommend!

Sep 21, 2022

Maleeka Harris

Stars: 5

Hello I hope all is well I just wanted to go ahead and let you guys know that at 11:13pm on 9/4 I called maintenance emergency number because my thermostat went out and my AC was not working my kitchen thermometer said it was 82° in my house. When I called the number Fernando answered and he was extremely professional and expressed his empathy towards the situation he mentioned that he would call his boss and if his boss didn’t answer he would be on his way. Fernando arrived not even 20 minutes later and apologize for the wait and mentioned his boss didn’t answer so he came as quick as he could. Fernando was extremely professional and definitely went above and beyond to help me out. Not only did he fix my AC problem he also went downstairs to bring back a new filter for the AC and fix the direction of my ceiling fan. Fernando is definitely someone that should be in a supervisor position because not only has he helped me a few of my neighbors have also mentioned that he’s been extremely helpful around our apartment complex I really hope that he gets recognition for his hard work as that is nowadays something that’s not too common.

Sep 05, 2022

Maleeka H.

Stars: 5

Hello I hope all is well I just wanted to go ahead and let you guys know that at 11:13pm on 9/4 I called maintenance emergency number because my thermostat...

Sep 05, 2022

Jasmin Jammal

Stars: 5

Maintenance is great Anthony is always on top of it!

Sep 04, 2022

Darla Wisniewski

Stars: 5

Very nice kind and courteous. I was very well pleased with the work.

Sep 03, 2022

Hiwote Shawargga

Stars: 5

Aug 28, 2022

Hiwote Shawargga

Stars: 5

Prompt response! Very reliable!

Aug 28, 2022

Juanita Teall

Stars: 5

Clean and quiet

Aug 04, 2022

Danielle Seguin

Stars: 5

Can’t beat beer on tap and a roof top terrace with amazing views of the South Bay!

Aug 02, 2022

Bobby C.

Stars: 5

The amenities here are unmatched in the area. Maria works really hard to take care of the community and keep up with resident events. They have beer on top...

Aug 01, 2022

D Robinson

Stars: 5

My maintenance request was handled quickly and professionally.

Jul 24, 2022

Lotta S.

Stars: 4

If you're going to visit please allow yourself plenty of time to park. It is complicated to find parking. The security is pretty tight and one can't open...

Jul 16, 2022

parinaz karimi

Stars: 5

Jul 14, 2022

Richard Marston

Stars: 5

Ty Anthony and Fernando.

Jul 11, 2022

JinHyuk Choi

Stars: 5

Jun 29, 2022

gerardo aceituno

Stars: 5

Notified them that refrigerator was not working and got a new one the same day. Amazing!

Jun 24, 2022

Jakarie Jackson

Stars: 5

Jun 21, 2022

Shelby Samuels

Stars: 5

Jun 18, 2022

Dora Yu

Stars: 5

Jun 17, 2022

Debra White

Stars: 5

Thanks for coming right away on our maintenance request! 😊

Jun 11, 2022

Savanah Linares

Stars: 5

May 28, 2022

Maribel Mateu Camañes

Stars: 5

May 20, 2022

Diana Banjo

Stars: 5

This new management team is excellent. I enjoy all of the additional activities they hold for residents and my move in was easy! I recommend this place to all of my friends and family.

May 20, 2022

Jon The Cobra Crosby

Stars: 5

Nice office staff was very helpful. Made it a real smooth process to move in

May 19, 2022

Adonica Pedraza (Beauty By Adonica)

Stars: 5

May 01, 2022

Lametra McBride

Stars: 5

Apr 27, 2022

Kimberly Valenzuela

Stars: 5

Apr 06, 2022

Kimberly Valenzuela

Stars: 5

Anthony is very welcoming and courteous. Also very considerate of time and tenant space. Will definitely recommend!

Apr 06, 2022

Nicholas Fenton

Stars: 5

I like living here:) I love the the leasing office - so does my dog (Penelope). They’re always so welcoming and kind. I also really appreciate that they try to put on events that are community based - makes living there feel extra special. My only suggestions at the moment would be better communication or assistance in maintenance - when I moved in I filled out a form for repairs needing to be done, but they haven’t been addressed. Otherwise I enjoy it here.

Apr 01, 2022

Edith Mejia

Stars: 5

I love the sense of community here ! The leasing office is very kind and respond immediately if I need any help. The apartment complex is a very quiet and relaxing environment!

Apr 01, 2022

Iesha Johnson

Stars: 5

Apr 01, 2022

Ryan Torrento

Stars: 5

Apr 01, 2022

Desslyn B.

Stars: 5

I'm a new tenant at Union South Bay and I am very impressed with the property. This is very much luxury living. Priscilla and Vanessa were the leasing...

Mar 17, 2022

Patty Luna

Stars: 5

Mar 05, 2022

Richard Marston

Stars: 5

It truly has been a pleasure living here at union….. Staff has been very helpful. I must commend Anthony from maintenance for whenever something needs to be fixed he is on it. I know I’m a little much because I have OCD however I’m happy for all your services and grateful to call union my home. It’s not an apartment it’s a home for me. Ty.

Jan 22, 2022

Mary Magdamit

Stars: 5

Jan 15, 2022

Brandon Watson

Stars: 5

Great service. Anthony did any outstanding job. Quick and efficient.

Jan 14, 2022

Jennifer Gutierrez

Stars: 5

Jan 06, 2022

Alvin Ivory

Stars: 5

Dec 17, 2021

Christine To

Stars: 5

A+ to the maintenance workers. Particularly Fernando. Super prompt, friendly, gets the job done.

Dec 16, 2021

Ryan O.

Stars: 5

My 5 star rating is based on the maintenance staff here at Union South Bay Apartments. Within the first 90 days of living here i've had to call for...

Nov 25, 2021

Stephen Randolph

Stars: 5

I find this apartment unit to be outstanding and unit on the 3rd floor overlooking the pool is beautiful . Come and join us. .

Sep 04, 2021

Enrique M.

Stars: 5

Great place to live. The staff & residents are very friendly & it has beautiful amenities. Truly an oasis away in Carson, CA.

Aug 20, 2021

deon l.

Stars: 4

I reside here at Union South Bay Apt's in Carson, Ca There are three members of our Property care team who deserve the upmost respect and...

Jun 07, 2021

Julianne Edwards

Stars: 5

This by far is one of the best apartment complexes I have lived in. In the beginning there were some issues that needed to be figured out because it was a brand new apartment complex opening during COVID, but those minor issues have been resolved. I have never once felt unsafe in this apartment. The amenities are amazing. If you like to workout, the gym is out of this world for an apartment complex. I do not need to have an additional gym membership because it has everything that I need. It even has a legit squat rack (steal plates and bumper plates). The pool is amazing to use and look at. If you don't have cable you can go into the main area to watch the games and play pool with your friends. Also, you do not have to pay to get your mail, but if you want your packages to be placed in a locker similar to an amazon locker, you do have to pay a small initial fee. I don't remember the exact cost but it was nothing crazy. You can still get your mail and packages even if you do not pay for the locker. Lastly the apartment is great. The only time I every had issues with bugs was the very first day, but I have not seen any sense. Maintenance has always come out ASAP to fix minor issues I have had. Also, if you are working from home, you can get really good internet from AT&T. I never cut out during my video calls. Overall, great place to live and the staff has gone above and beyond to assist me, even when they did not have to.

May 25, 2021

Maria Carmody

Stars: 5

I don't understand the bad reviews. I have lived here for a little while and find everything very well planned. The appliances are at the top end of the scale. The pool area with the hammocks and other furniture look very inviting. I especially love all the grassy area. It's hard to find so much grass in an urban setting. I'm also looking forward to the Fourth of July to see the fireworks from the rooftop garden. That also was well planned with succulents to conserve what little water we have. This is the nicest place I have ever lived in and, believe me, I have moved around from Northern California to Southern California.

May 20, 2021

Tiffany W.

Stars: 5

Such a lovely apartment complex! From the amenities to the actual homes, It was so hard to choose a unit. They are all so beautiful! Great floor plans and...

May 17, 2021

Dwayne Powers

Stars: 5

Gorgeous amenities & excellent staff!

May 16, 2021

Hazel N.

Stars: 5

I moved in late December to Union SB. I visited several apt options and chose Union SB because it's a new, attractive facility, conveniently located, with...

Feb 05, 2021

Mark Penton Hawthorne

Stars: 5

Union South Bay has been a great experience. Everything great begins with the Management onsite. And the property is exquisite. From the apartment unit to the amenities that are available (and those that will become available pending COVID 19), the feeling is luxurious. If you are looking for a vibrant, cool, and pleasant location, full of exciting community activities, Union South Bay is the spot for you. - Resident

Nov 18, 2020

On Time!

Stars: 5

This will be a super nice place to reside. I wish this was a condominium property. Thank you for welcoming me to living SMART (technology) Really cool staff !

Oct 24, 2020

De Time!

Stars: 5

This will be a super nice place to reside. I wish this was a condominium property. Thank you for welcoming me to living SMART (technology) Really cool staff !

Oct 24, 2020

Jonathon Garcia

Stars: 5

The Community is GORGEOUS and the team rocks! Beautiful, modern and unique amenities. Joe is simply amazing! Thanks Joe!

Oct 13, 2020

Cynthia Encarnacion

Stars: 5

May 26, 2020